Remember all of these scenarios have a cultural aspect to them, so you may need

Remember all of these scenarios have a cultural aspect to them, so you may need to research the assumption being made in the scenario about the specific culture mentioned, to assist you with your response.
13. A female healthcare provider is meeting a couple of Jewish heritage for the first time. The healthcare provider puts her hand out to shake the gentleman’s hand, and he politely refuses. The female healthcare provider then says “Oh, yes flu season I completely understand.” Why might the gentleman, of Jewish heritage, not shake the female healthcare provider’s hand? How might you have handled this situation differently?
14. A family, of Cuban heritage, is gathered in the waiting room waiting to visit their ill family member in the hospital. The family member‘s voices are loud and they are gesturing in a very animated nature. A healthcare provider enters the space and asks to speak to the patient’s spouse. The healthcare provider asks the spouse “Is everything okay? I notice you all seem upset or angry?” What assumption is being made by the healthcare provider? How might you have handled this situation differently?
Please followed the attached rubric.